Home | Communications | Factsheets and FAQs

Factsheets and FAQs

General

• The OEB
• The Public Hearing Process
• Contracting with natural gas marketers and electricity retailers: Consumer protection rules you should know

 

Electricity

• Electricity And You:
  • An Overview of Your Options
  • The Regulated Price Plan
  • Choosing an Electricity Retailer
  • Understanding Your Electricity Bill (PDF)

• The Regulated Price Plan (RPP)
  • RPP Frequently Asked Questions (FAQs)
  • The RPP Settlement - Frequently Asked Questions (FAQs)

• RPP and Time of Use Charts
  • Factsheet: Time-of-Use Pricing for Smart Meters (Sep 2006)
  • Residential Rates and Thresholds by Season (PDF)
  • Sources of RPP Supply & RPP Supply Cost (PDF)
  • RPP - Time of Use Prices (PDF)

• Standard Offer Program
  • Questions to Ask When Considering Selling Electricity
  • How to Get Connected

• Utility Late Payment Penalties
• Electricity Market Overview
• Electricity Transmission
• Electricity Consumer Security Deposits

 

Natural Gas

• Natural Gas And You:
  • An Overview of Your Options
  • Choosing a Natural Gas Marketer
  • Understanding Your Natural Gas Bill (PDF)

This information is provided as a public service. Although we endeavor to ensure that the information is as current and
accurate as possible, errors do occasionally occur. Therefore, we cannot guarantee the accuracy of the information.
Readers should where possible verify the information before acting on it. External Links Disclaimer.

Comments, feedback and general inquiries to: Contact Us
This page last updated on 2008-02-20
Copyright information: Queens Printer for Ontario, 2008