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Factsheets and FAQs

General

• The OEB
• The Public Hearing Process
• Contracting with natural gas marketers and electricity retailers: Consumer protection rules you should know

Electricity

• Electricity And You:
  • Your Options for Buying Electricity
  • Understanding Your Electricity Bill
    
    
• The Regulated Price Plan (RPP) & Time-of-Use (TOU)
  • RPP Frequently Asked Questions (FAQs)
  • The RPP Settlement - Frequently Asked Questions (FAQs)
  • Factsheet: Time-of-Use Pricing for Smart Meters
  • Sources of RPP Supply & RPP Supply Cost (PDF)
  • RPP - Time of Use Prices (PDF)
    
    
• Other:
  • Utility Late Payment Penalties
  • Electricity Market Overview
  • Electricity Transmission
  • Electricity Consumer Security Deposits

Natural Gas

• Natural Gas And You:
  • Your Options for Buying Natural Gas
  • Understanding Your Natural Gas Bill

This information is provided as a public service. Although we endeavor to ensure that the information is as current and
accurate as possible, errors do occasionally occur. Therefore, we cannot guarantee the accuracy of the information.
Readers should where possible verify the information before acting on it. External Links Disclaimer.

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This page last updated on 2008-11-21
Copyright information: Queens Printer for Ontario, 2008