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How is the Energy Sector Regulated?

Who regulates?

The Government of Ontario, through the Minister of Energy & Infrastructure, sets the legal and policy framework – passing legislation and regulations – that govern the energy sector.

The OEB has been given responsibility for implementing and overseeing this framework, ensuring that market participants comply with their regulatory obligations. In doing so, we balance various objectives, including protecting consumers’ interests and ensuring the viability of Ontario’s natural gas and electricity industries.

How regulation has evolved over the years

Ontario’s energy sector has been regulated in some form or another since the early 1900s.

For almost the entire 20th century, the publicly owned (Crown corporation) Ontario Hydro was the major force in Ontario’s electricity sector. Ontario Hydro dominated all aspects of the province’s electricity sector, serving as the dominant generator and transmitter of power and also had authority for setting rates. The OEB was created in 1960 with a limited mandate to set rates for the sale, distribution and storage of natural gas.

In the late 1990s, the government decided to embark on the restructuring of the electricity sector. Among the regulatory reforms were the breakup of Ontario Hydro, the creation of a wholesale electricity market and giving the OEB responsibility for regulating part of the electricity sector.

The natural gas sector has been evolving since the federal/provincial agreement in 1985 that deregulated the priced supply at the wellhead. In recent years the growth of natural gas marketers in the wholesale and retail markets has meant more choice for consumers when purchasing their natural gas commodity. The delivery of natural gas between provinces remains regulated by the National Energy Board and, within Ontario, by the OEB.

Recent changes

Ontario ’s energy sector has undergone many changes in the past decade. A series of new laws and regulations were put in place to help our province better respond to energy challenges and build a stronger, more viable and dynamic sector. These measures have meant significant changes for all involved. For example:

What and how the OEB regulates

In regulating the province’s electricity and natural gas sectors, our responsibilities can be grouped into three main areas: market regulation; representing consumers’ interests; and policy initiatives. Here’s an overview:

 

Market Regulation

Representing Consumers' Interests

Policy Initiatives

What We Do Regulate and monitor Ontario’s energy sector Inform and safeguard consumers on energy matters Contribute to the regulatory policy framework of the energy sector
Why We Do It To promote an efficient, viable and sustainable energy sector and uphold the public interest To help energy consumers make informed decisions and ensure their interests are protected To meet emerging energy trends and challenges in the most effective way
How We Do It

Applying codes, rules and guidelines

Licensing market participants

Helping firms manage regulatory requirements

Monitoring and enforcing compliance (e.g., audits, investigations)

Adjudication (e.g., rate applications, facilities approvals)

Publishing consumer information

Maintaining a Consumer Relations Centre and complaint resolution process

Ensuring firms meet their customer service obligations

Advising the government on energy matters

Implementing government reforms and policy initiatives

Soliciting stakeholder input on significant energy issues

Reporting by the Market Surveillance Panel

Developing codes, rules and guidelines

 


Related Information

History of the OEB

FAQ: The OEB