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Regulatory Policy & Compliance
Regulatory Policy & Compliance (RPC) is responsible for monitoring developments in Ontario’s natural gas and electricity sector and for assisting the Board in the development of regulatory policies. RPC is also responsible for monitoring compliance with the regulatory requirements. If you would like to find out more about the Board's Compliance and Enforcement process; click here.
RPC carries out its responsibilities through five business units: Retail Markets & Compliance Management , Network & Smart Grid, Infrastructure & Renewables, Rates & Pricing and Conservation & Policy Evaluation.
If you have questions with respect to:
- your company’s regulatory obligations; click here
- a matter of non-compliance with a regulatory obligation; click here
- the Board's smart grid development policies; click here
- the Board's renewable connection policies; click here
- utility rates and charges policy; click here
- Conservation or low-income assistance policies; click here
- For all other enquiries; click here
Retail Markets & Compliance Management
The Retail Markets & Compliance Management unit is responsible for developing retail compliance policy, the review of escalated consumer complaints and the initial evaluations of issues received through Market.Operations@oeb.gov.on.ca.
Manager: Barbara Robertson (Barbara.Robertson@oeb.gov.on.ca)
416-440-7718
Networks & Smart Grid
The Networks & Smart Grid unit is responsible for the coordination of distribution network policy, including regulatory policy related to smart grid asset investment, the smart meter intitiative, electricity time-of-use pricing and the monitoring of distribution reliability standards.
Senior Manager: Brian Hewson (Brian.Hewson@oeb.gov.on.ca)
416-440-7628
Infrastructure & Renewables
The Infrastructure and Renewables unit is responsible for coordination of transmission network policy, including the connection of renewable generation and the monitoring of transmission reliability standards. The group is also responsible for the regulatory policy with respect to distributed generation connections.
Senior Manager: Peter Fraser (Peter.Fraser@oeb.gov.on.ca)
416-440-7616
Rates & Pricing
The Rates & Pricing unit is responsible for policy development related to distribution rates, storage regulation, transmission rate design, and gas commodity pricing.
Manager: Pascale Duguay (Pascale.Duguay@oeb.gov.on.ca)
416-440-7739
Conservation & Policy Evaluation
The Conservation & Policy Evaluation unit is responsible for policy development related to gas demand side management, electricity conservation and demand management, low income assistance and policy evaluation.
Manager: Takis Plagiannakos (Takis.Plagiannakos@oeb.gov.on.ca)
416-440-7680