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Compliance and Enforcement Policy and Process

Statutory and Regulatory Obligations of Regulated Companies

• Code of Conduct for Gas Marketers
  The Board's Code of Conduct for Gas Marketers sets out the minimum standards under which a licensed gas marketer may market natural gas. This code was made as a rule under Part III of the Ontario Energy Board Act, 1998.
  
  
• Code of Conduct for Electricity Retailers
  The Board's Code of Conduct for Electricity Retailers sets out the minimum standards under which a licensed electricity retailer may retail electricity.
  
  
• Ontario Energy Board Act, 1998
  The OEB Act, 1998, outlines the mandate of the Ontario Energy Board with respect to electricity and natural gas regulation.
  • Ontario Energy Board Act, 1998 - O. Reg. 331/03 - Administrative Penalties
  • Ontario Energy Board Act, 1998 - O. Reg. 200/02 - Consumer Protection
    
    
• Consumer Protection Act, 2002
  All gas marketers and electricity retailers must fully comply with the provisions of the Consumer Protection Act and the Regulations under that Act.

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This page last updated on 2009-07-02
Copyright information: Queens Printer for Ontario, 2008